Please use this identifier to cite or link to this item: https://hdl.handle.net/10923/19647
Type: conferenceObject
Title: A Interação de Instituições Financeiras com seus Clientes por meio do Facebook: Proposta de um Framework pela Perspectiva das Affordances
Author(s): Marcelo Fraga
Marcirio Silveira Chaves
In: Anais do XLIII ENCONTRO DA ANPAD - EnANPAD 2020, 2019, Brasil.
Issue Date: 2019
URI: https://hdl.handle.net/10923/19647
Appears in Collections:Apresentação em Evento



All Items in PUCRS Repository are protected by copyright, with all rights reserved, and are licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. Read more.